Plainte

Numéro de la plainte
AfCFTA-000-067  
Type de BNT
2.9. Other  
Reported through
Web  
Plainte
We are facing challenges in receiving down payments from importers of Sisal fibre in Ghana. We are required to submit a Bill of exchange to facilitate the release of part payments by the National Investment Bank of Ghana. This has made it difficult for us to receive payments in time. Before this requirement, we would receive our payments in 3 days (part payment, 70% of the full payment) and the balance in 21 days. With the new requirement, it will take us 21 days to receive the part payment and 63 days to receive the full payment. There are also additional courier costs to courier documents from Tanzania to Ghana increasing the cost of doing business. The new requirement started on 1st of May 2024 and before that we used to trade with Ghana without the need to submit the Bill of Exchange. The requirement applies for payments above US$50000. Were possible, the Bill of exchange requirement must waived to allow ease of doing business and to revert back to the status quo before May 2024.  
Note d'état
This NTB is resolved. After the extension of threshold of allowing advance payment from $50,000.00 to $200,000.00 by the Bank of Ghana effective from the 1st of July 2024, Mr Nicholas Noa (from NANONA AGROCARE LIMITED) indicated that business with his Ghananian customers is running smoothly.

Mr Nicholas Noa thanks the AfCFTA Team, the Ghana AfCFTA National Coordination Office, the Bank of Ghana and all participated to resolve his complaint.  
Note sur l'état d'avancement
 
BNT politique ou règlementaire
Non 
Localistion
Ghana: National Invetsment Bank of Ghana (Other)  
Pays ou région déclarant la plainte
République-Unie de Tanzanie  
Date de l’incident
2024-05-01  
Statut
Résolue  
Date de la résolution
2024-07-24  
Description du produit
Sisal Fibre
 
Valeur totale
43 680.00  
Valeur commerciale annuelle
800 000.00  
Date de la déclaration
2024-05-08  
Modifiée
2024-11-05 13:30  
Messages