Complaint

Complaint number
AfCFTA-000-092  
NTB Type
2.6. Customs formalities  
Reported through
Web  
Complaint
Ladyshes Code Ventures is a registered company in Ghana that import and export agro-based products.
The company received orders to supply cocoa shells to be used as fertilizer in Ghana. Because there was limited supply in Ghana, the company decided to take advantage of the Africa Continental Free Trade Area (AFCFTA) to import from Cote D'Ivoire.
Accordingly, the company visited AFCFTA secretariate to enquire further about the possibility to import the Cocoa Shells from Abidjan/Cote D' Ivoire to Ghana. The secretariat advised that we obtain the AFCFTA Certificate of Origin or ECOWAS Trade Liberalization (ETLS) and that we should visit the Ministry of Industry and Commerce in Abidjan to attain it of which we did.
The Cocoa Shells was bought and unfortunately for us when the truck got to the Noe border, customs requested an authorization from us before the truck (LSR-379YD) would be allowed to cross the border.
Quickly the agent wrote to the Cote D'Ivoire Cocoa and Coffee Board for the authorization on two (2) different occasions but to no avail.
On one faithful day, customs officials asked the driver to take the truck through the scan of which he did.
Afterwards a report issued and confirmed that it was cocoa shells but they still need an authorization to cross the border.
Notwithstanding the above, the driver was arrested, detained, put in cells and now facing trial for not having authorization letter.
Currently, the truck has been there for almost two months, the shells is at its perishable stage, the authorization has still not been issued, and the driver is facing trial.
 
Progress update note
 
Policy or regulatory NTB
No 
Location
Côte d'Ivoire: Noe (Border post)  
Reporting Country or Region
Ghana  
Date of incident
2024-09-03  
Status
New  
Product Description
Cocoa shells
 
Total value
3 000.00  
Date reported
2025-03-07  
Modified
2025-03-07 12:53  
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